Venchi also features an adorable seating area with high-top tables and stools that look like chocolate sandwich cookies. On my sailing, they constructed a bonsai tree, an anchor, a slightly creepy Santa Claus and a likeness of Doremi, the cruise line's mascot. It offers some of the best coffee and hot chocolate beverages (with or without alcohol) I've ever tasted, along with both fresh sweets and wrapped chocolates for purchase.Įven more impressive are the chocolate sculptures the crew craft by hand for all sorts of special occasions. The chocolate-themed bar on Deck 6, named for its partnership with the famed Italian chocolatier, reprises its role on MSC Seascape. Speaking of favorite returning venues, I'd be remiss if I didn't give a shoutout to Venchi. FamiliarityĬhocolate sculptures at Venchi on MSC Seascape. It seems MSC has, perhaps, begun training crew in a more American style of service. That means dinners routinely take two to three hours, waiters check in less frequently during meals to see what you might need, and service throughout is generally more brusque, bordering on aloof. That's not to say the service is bad on other vessels, but it's decidedly European. Waiters are more attentive, the folks at guest services are more friendly, and I noticed more smiles from crew members all around. In addition to shorter dinners and larger portion sizes in the onboard restaurants, the level of service also feels elevated, even outside of the Yacht Club. I'm excited to say I think MSC Seascape represents a pivotal change in that area. One of the biggest pain points for MSC Cruises in recent years is its seeming inability to understand what Americans want as the line continues to build ships specifically geared toward the North American market. A crew member prepares a cappuccino at Venchi on MSC Seascape.
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